What defines an "All-Terrain" electric mobility device?
An all-terrain device features high ground clearance, wide tread tires, enhanced motor torque, and advanced suspension systems. It is designed to navigate surfaces like grass, gravel, and cobblestone that standard indoor wheelchairs cannot handle.
How long is the typical lead time for bulk orders from a China factory?
For standard models, lead times are typically 25-35 days. Customized OEM orders may require 45-60 days depending on the complexity of the engineering changes and material sourcing.
Are the batteries safe for international air travel?
Many of our models are "Airport Approved." They use UN38.3 certified lithium batteries with capacities designed to comply with airline safety regulations for mobility aids.
What is the warranty period for Welcare products?
We offer a 1-year comprehensive warranty on main components (frame, motor, controller). We also provide a steady supply of spare parts for long-term maintenance.
Do you support direct drop-shipping for e-commerce retailers?
Yes, we have established logistics protocols for drop-shipping, ensuring that individual units are safely packed and delivered directly to the end-user with neutral or custom branding.
Welcare Wheelchair
