💡 Frequently Asked Questions
Essential Information for Global Buyers & Distributors
Are your compact mobility devices airline approved?
Yes. Most of our compact electric wheelchairs utilize lithium batteries (6Ah to 12Ah) that comply with UN38.3 standards for safe air travel. They are designed to fold into a size comparable to a standard suitcase, fitting easily into overhead compartments or cargo holds.
What does CE certification mean for your mobility devices?
CE certification indicates that our products meet the health, safety, and environmental protection standards for products sold within the European Economic Area (EEA). Specifically, our wheelchairs comply with the Medical Device Regulation (EU) 2017/745 (MDR).
Do you support OEM/ODM for global brands?
Absolutely. Suzhou Welcare specializes in private label manufacturing. We can customize frame colors, logo placement, controller programming, and even structural modifications to meet your specific market needs.
What is the advantage of a brushless motor in a compact device?
Brushless motors are more efficient, quieter, and require less maintenance than traditional motors. In compact devices, they allow for a significant reduction in weight while providing higher torque, which is essential for climbing ramps and uneven terrain.
How do you ensure quality across a large supply chain?
We implement a "Triple-Stage Inspection" process: 1. Incoming Raw Material Testing; 2. In-Process Quality Checks (Welding/Assembly); 3. Final Performance Stress Test before packaging. Every unit has a unique serial number for traceability.
Welcare Wheelchair
